Question 1

Is Muro free to use?

Accepted Answer

No, Muro requires a subscription. We offer weekly, monthly, and annual plans. Pick what works for you. Think of it as way cheaper than buying paint samples you'll never use.

Question 2

How accurate are the visualizations?

Accepted Answer

Pretty accurate. We preserve your room's lighting, shadows, and details. Is it 100% perfect? No. Lighting changes throughout the day. But our users tell us the final result is very close to what they saw in the app.

Question 3

What paint brands are available?

Accepted Answer

30,000+ colors from Sherwin-Williams, Benjamin Moore, Behr, Farrow & Ball, Valspar, PPG, and lots of regional brands. We add new ones when people ask for them.

Question 4

Can I use colors from inspiration photos?

Accepted Answer

Yep! Upload any photo from Pinterest, a magazine, wherever. We'll pull the color and find you the closest real paint match you can actually buy.

Question 5

What devices does Muro support?

Accepted Answer

iPhone and iPad with iOS 16 or later. Works on both.

Question 6

How do I cancel my subscription?

Accepted Answer

Go to iPhone Settings > Apple ID > Subscriptions > Muro. Cancel anytime. You keep access until your current period ends. No hidden fees.

Question 7

Where are my photos stored? Is my data secure?

Accepted Answer

Your photos never leave your control. All images are stored locally on your device and synced to your personal iCloud account for backup. When you transform a wall color, your photo goes directly to the AI processor and back to your device—it never touches our servers. We cannot view, access, or store your images. Ever.

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